Privacy Policy

Updated October 2025

This Privacy Policy describes how Via AI, Inc. (“we”, “us”, or “our”) handles personal information that we collect through our websites on which a link to this Privacy Policy is displayed, through our marketing initiatives, when you apply for a job with us, and in connection with other interactions with you (collectively, the “Service” or “Services”).

This Privacy Policy does not apply to our handling of personal information that we process on behalf of our business customers. Our processing of that personal information is governed by the agreements we have with our business customers.



Personal Information We Collect


Information You Provide to Us

  • Contact information: your first and last name and email address.
  • Account information: chosen username, password, profile photo, account settings, data from third-party services you choose to link to your account with us, and professional information you provide to us.
  • User-generated information: text-based prompts, photos, and other content that you provide to us.
  • Feedback or correspondence: information you provide when you contact us with questions, feedback, or otherwise correspond with us online.
  • Marketing information: your preferences for receiving our communications, and details about how you engage with our communications.
  • Payment information: billing details such as credit card information, banking information, and billing address needed if you sign up for a paid subscription. Your payment information (e.g., valid credit card number, type, expiration date or other financial information) is collected and stored by our third-party payment processing company, and its use and storage are governed by the payment processor’s applicable privacy policy.
  • Other data not specifically listed: which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
  • Information you provide to us about others: Where you provide us with the personal information of third parties (such as your friends or other contacts via the Services), it is your responsibility to (1) inform them about our processing of their personal information in accordance with this Privacy Policy and (2) confirm that they have given you their permission.

Information We Obtain from Third Parties

  • Third-party login information: when you link, connect, or log in to our Services with a third-party service (e.g., Google), you may direct the service to send us information controlled by that service or as authorized by you via your privacy settings on that service.
  • Social media information: we may maintain pages on social media platforms, such as LinkedIn, and other third-party platforms. When you visit or interact with our pages on those platforms, the platform provider’s privacy policy will apply to your interactions and their collection, use, and processing of your personal information. You or the platforms may provide us with personal information about you through the platform, and we will treat such information in accordance with this Privacy Policy.
  • Other sources: we may obtain personal information from other third parties, such as marketing partners, publicly-available sources, and data providers.

Automatic Data Collection

We and our service providers may automatically log information about you, your computer or mobile device, and your interactions over time with our website, our communications and other online services, such as:

  • Device data: operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area.
  • Online activity data: pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
  • Email open/click information: we may use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email that we may send to you.

Tools We Use

  • Cookies: text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand website user activity and patterns. For example, Google Analytics collects information about how users use our website, which we then use to compile reports that disclose trends without identifying individual visitors, and help us improve our website. For more information on Google Analytics, click here.
  • Local storage technologies: like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
  • Web beacons: also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.


How We Use Your Personal Information


  • Providing our Services: operate, maintain, and provide you with our Services.
  • To communicate with you: respond to your requests, provide customer support, and otherwise communicate with you about our Services, including by sending announcements, surveys, updates, security alerts, and support and administrative messages.
  • To improve, monitor, and personalize our Services: understand your needs and interests, and personalize your experience with the Services and our communications.
  • For research and development: analyze and improve our Services and our business.
  • Direct marketing: we may from time to time send you direct marketing communications as permitted by law.
  • Compliance and protection: comply with legal obligations and defend against legal claims or disputes.


How We Disclose Your Personal Information


  • Service providers: third-party companies and individuals that provide services on our behalf or help us operate our Services.
  • Authorities and others: law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
  • Business transfers: we may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction.


Your Privacy Rights and Choices


Opt Out of Marketing Communications

You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions contained in the marketing communication we send you.


Personal Information Requests

Depending on your location and the nature of your interactions with our Services, you may request the following in relation to the personal information we hold about you:

  • Information about how we have collected and used your personal information.
  • Access to a copy of the personal information that we have collected about you.
  • Correction of personal information that is inaccurate or out of date.
  • Deletion of the personal information that we maintain about you.

To make a request, please email or write to us as provided in the “How to Contact Us” section below.


Limit Online Tracking

There are a number of ways to limit online tracking. Please note that these tools are not associated with us and we cannot guarantee that they work as their providers advertise them:

Do Not Track: Some Internet browsers may send “Do Not Track” signals. We currently do not respond to these signals.



Security


We employ a number of technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.



Retention of Personal Information


Where required under applicable laws, we retain personal information only for as long as is necessary to fulfill the purposes for which it was collected and processed.



Children


Our website is not intended for use by children under 18 years of age. If we learn that we have collected personal information through the website from a child under 18 without the consent of the child’s parent or guardian as required by law, we will delete it.



Changes to This Privacy Policy


We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the website.



How to Contact Us


Please direct any questions or comments about this Policy or our privacy practices to privacy@connectvia.ai


© 2025 Via AI, Inc.